Politique de confidentialité

At Structures RP3, we place great importance on the protection of your personal information. This privacy policy is intended to inform you about how we collect, use, share, and protect your personal data in accordance with Law 25 in Quebec and other applicable data protection laws.


The following articles provide you with information on:


  • The nature of the personal information we collect and the means by which we do so;
  • The scope of your consent;
  • The security and governance measures we maintain to protect it;
  • The purposes for which it is used;
  • How we communicate and retain it;
  • Your rights with regard to it and how to exercise them.



Information We Collect


Voluntarily Provided Information

When you use our website, you may choose to provide us with personal information by filling out our contact form, the free estimate form, or the employment form, such as:


  • Your first and last name;
  • Your email address;
  • Your phone number;
  • Professional information, namely the information generally found on a resume.


More broadly, we may collect this information during phone conversations or email exchanges with one of our employees or representatives.



Automatically Collected Information

We may also automatically collect certain information when you use our website with your consent, through browser cookies, including via Google Analytics. This data includes:


  • Your web browser;
  • Your operating system;
  • Your approximate geographic location (country, city);
  • The pages you visit on our site;
  • The links you click;
  • The dates and times of your visits;
  • The point of origin.


You may object to the recording of these cookies by configuring your browser software or by customizing the consent banner at the bottom of the site.


If you decide to disable cookies, you will still be able to continue browsing the site. However, any malfunctions of the site caused by this action cannot be considered our responsibility.



Use of Data


We use your personal information for the following purposes:


  • To provide you with the services requested on our site;
  • To communicate with you regarding your use of our services;
  • To identify a user of the website and verify the authenticity of that identification;
  • To review your job applications, invite you to interviews, and send you information about job positions;
  • To improve the quality of our website and our services;
  • To personalize your experience on our website;
  • To respond to your requests and questions;
  • To produce statistical profiles of traffic on our website and of our products and/or services;
  • To create personalized promotional and advertising campaigns;
  • To provide you with technical support, where applicable.


All employees who use personal information are bound by confidentiality obligations and have received adequate training. In addition, they may only access the personal information necessary for the performance of their respective duties. In the event of a violation, our governance policies and practices provide for sanctions.


We only use personal information for the purposes stated above, except where we are authorized by law, in very limited cases, to do so without your consent.



Your Consent


Your consent to the collection, use, or disclosure of your personal information must be manifest, free, and informed. It must be given for the specific purposes and objectives identified in this policy.


Depending on the nature and sensitivity of your personal information, your consent may be explicit (such consent may be given verbally, in writing, or electronically) or implicit (for example, when you voluntarily provide personal information).


By using the website, you consent to your personal information being collected, used, disclosed, and retained in accordance with this policy.


Please read it carefully.



Sharing Your Personal Information


We do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your information with the following categories of recipients:


  • Subcontractors and agents (we enter into contracts with subcontractors and agents in order to provide you with a service and/or improve existing services);
  • Use on Structures RP3’s digital accounts (social media, newsletters, and Google Ads);
  • Competent authorities, in accordance with the law.


If you do not want your personal information to be shared with these third parties, you may object at the time of collection or at any time thereafter.



Retention


We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, unless legal requirements or contractual interests recognized by law require us to retain it for a longer period. We reserve the right to establish personal information destruction policies from time to time. Upon request, we can inform you of the retention period for your personal information.


If you request the deletion of your personal information, we will make reasonable efforts to do so, except where we are required or authorized by law to retain it.



Security of Your Personal Information


We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. To ensure the security of personal information, we use the following measures:


  • Access management – authorized persons only;
  • Username/password;
  • Firewalls;
  • Personal information management policies and procedures;
  • Two-factor authentication where necessary;
  • Protected access to the computer server.



Your Rights


Under Law 25, you have certain rights that we are committed to upholding. Among these:


  • The right to be informed of their use, disclosure, retention, and destruction, which is the purpose of this policy in particular;
  • The right to access your personal information and to obtain, where applicable, additional details on how we use, disclose, retain, and destroy it;
  • In certain cases, the right to object to, restrict, or withdraw your consent to these operations by sending a reasonable notice to the email address provided at the end of this policy;
  • The right to have your personal information corrected if it is inaccurate or ambiguous, and to have it completed if it is incomplete;
  • The right to have your personal information deleted when it is no longer current or when the purposes for which it was used have been fulfilled, subject to our legal obligations;
  • The right to be informed of a confidentiality incident involving your personal information that may cause you serious harm. We maintain a register that records all confidentiality incidents and we assess the harm they may cause.


To access, update, or modify information about you, to request its deletion, to object to the processing of your personal information, or to request the withdrawal of your personal information, you may submit a request by writing to rmalbeuf@structuresrp3.com.



Changes to the Privacy Policy


We may update this privacy policy from time to time to reflect changes in our data protection practices. Changes will take effect upon their publication on this page. We invite you to review this section of our website periodically.



Contact Us


To exercise one or more of the rights mentioned above, or to ask any question regarding our privacy policy, you may contact our personal information protection officer:


Roxann Malbeuf

Personal Information Protection Officer and General Manager

Email: rmalbeuf@structuresrp3.com
Phone: (819) 843-3653 poste 102